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Hutchinson Encyclopedia of Music
Troubleshooter
I get an error message saying 'Win32s error'
- Insert the CD in your CD-ROM drive.
- Download the fix (select the C:\windows\temp directory when prompted by the Save As dialog box).
- When the download is complete (the Saving Location box will disappear), select File|Run and type C:\windows\temp\musicfix.exe.
- When you see the welcome message, click on OK and then Unzip.
- When you see the message '4 file(s) unzipped successfully', click on OK.
- When the fix is completed, restart your computer and reinstall the CD-ROM.
Some of the music clips won't play
You may not be able to hear some of the sounds because your system is not set up with the correct audio codecs that allow you to play these. To install the required audio compression codecs in Windows 95/98, follow the instructions below:
- Click on Start|Settings|Control Panel.
- Double-click on the Add/Remove Programs icon.
- Click on the Settings tab.
- In the Components list, scroll down to the end of the list and double-click on Multimedia.
- If the checkbox next to Audio Compression is unchecked, check it. If the check-box is already checked, uncheck it, follow these instructions to the end, and go back to the first step.
- Click the OK button at the bottom of the window.
- If prompted for your Windows 95/98 disk/CD, insert the disk or CD, and click OK.
- The relevant files are now copied onto your system.
- You may need to restart your computer before these changes take effect.
The audio components (sounds) on the Encyclopedia should now function correctly.
A 'Library Manager' window appears constantly. What is it, and how do I remove it?
The Library Manager is a facility that allows you to search for information on the CD without actually opening it from the application icon in the program group. It will appear on your desktop as a small window with an A–Z and a magnifying glass.
If you are, for example, writing a document in a word-processing package, and wish to look up one of the words on the CD, you could highlight the word in your document then click on either the A–Z (article head-word search) or the magnifying glass (entire textual content search) icon on the Library Manager. Clicking on the A–Z icon would search for matching article titles, while clicking on the magnifying glass icon would search for all mentions of your word.
You can select which CD is searched by the Library Manager by clicking on the X icon in the top right corner of Library Manager, then choosing Options.... Of course, the CD must be in the drive for the search to work!
If you do not wish the Library Manager window to appear on your desktop:
In Windows 95/98:
- Click on Start|Settings|Task Bar.
- Click on the Start Menu Programs tab.
- Click on the Remove button.
- Scroll down to the Startup group and click on the small plus sign to its left.
- Click on the Library Manager icon once to highlight it.
- Click on the Remove button and then the Close button.
Whenever you want to use the Library Manager facility in the future, you can do so by opening it from the Reference Library program group.
In Windows 3.x:
- Maximize the Startup group (it will probably be an icon at the bottom of the main Windows screen if you are running Windows 3.1 or 3.11, so first of all double-click on the icon, then click on the upwards-pointing arrow on the top right of the Startup Group screen).
- Single-click on the Library Manager icon so it is highlighted.
- Click on File|Delete, and choose Yes from the pop-up dialog box.
Whenever you want to use the Library Manager facility in the future, you can do so by opening it from the Reference Library program group.
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